Get a full time, nearshore Customer Support Rep who handles tickets, chat, email, and calls in your brand voice. Pre-vetted, on US business hours, working from day one. First candidate in your inbox within a week.
$2,500/mo flat. Month-to-month, 30-day notice. Free replacement if not a fit.
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Most staffing takes months because generalist recruiters fumble role-specific vetting. Our technical recruiters have deep experience in your vertical and industry, and we test for the exact skills the job actually needs.
A team of technical recruiters ready to find the right fit for you
A 10 minute call to lock in the work that needs to ship, the tools you use, and the must-haves vs nice-to-haves.
No intake formsYour Customer Support Rep is sourced by a recruiter with deep experience in your vertical and industry. Not a generalist working off a checklist.
One recruiter per roleEvery Customer Support Rep is tested on real ticket scenarios, an escalation, and a knowledge base write-up, plus communication and reference checks. By the time you see a profile, they have already proven they can do the work.
No personality quizzesYou get one pre-vetted profile, not a stack of resumes. Their AI Copilot is trained on your stack before day 1.
Free replacementReal placements, real numbers, straight from the people we work with.
“Our Rose Talent marketing hire helped us scale our paid campaigns from $3,000 to $65,000 per month in ad spend. The ROI has been incredible.”
“Having a dedicated team member handle our day-to-day operations freed up over 30 hours a week. It completely changed how we run the business.”
“Rose Talent placed an SDR who built our entire outbound pipeline from scratch. We went from zero to a full calendar of qualified demos in under two months.”
“I was skeptical about hiring offshore, but our team member felt like a local employee from day one. Same hours, same tools, same commitment. Couldn't be happier.”
Hiring a Customer Support Rep in the US runs $50,000 to $80,000 a year once you add benefits, taxes, and overhead.
Full time, nearshore Customer Support Rep, including salary, benefits, and overhead.
If any of these sound familiar, support is the experience customers remember for the wrong reasons.
We take the risk out of hiring and make it easy to get started.
Every candidate passes skills assessments, English proficiency checks, and reference verification before you see a profile.
$2,500/mo per team member. No surprises, no hidden fees, no hourly billing. The same rate for every role.
If your team member isn't the right fit at any point, we replace them at no cost. No questions asked.
Every team member gets a custom AI assistant trained on your SOPs, tools, and processes. They solve problems faster and ramp in days, not weeks.
A snapshot of pre-vetted candidates in our active pool. Each one is full time, US business hours, and ready to ship from day one.